The expression “every day is different” is often overused. In the case of Marita Gronberg, Community Supports Outreach Worker with GEF Seniors Housing, the expression takes on a whole new level of meaning. She explains that her role in the Community Supports team sees her making those one-on-one connections with people living in GEF Seniors Housing buildings and building the kinds of relationships where she’s able to identify what’s missing in a person’s life and how her area of expertise can help them.

“Some days I spend making phone calls and referrals, other days I am out visiting people in their homes within the GEF Seniors Housing community,” says Gronberg. “There are a variety of concerns residents bring forward during conversation, anywhere from the topics of experiencing abuse to the need of support for housecleaning.”

The foundation of trust Gronberg builds with the people she works one-on-one with is crucial to ensuring they receive the supports they need. She identifies social isolation as being one of the most pervasive issues that many seniors face. Research has shown that social isolation’s damaging effects extend far past simply having no one to talk to. The mental and physical health detriments seniors experience when isolated can seriously affect their quality of life and include an increased risk of cognitive decline, dementia, increased blood pressure, and cardiovascular disease.

“This isolation makes it difficult for seniors to be aware of the resources available to them that can improve their quality of life and independence.  Community Supports breaks through the wall of isolation, meeting people where they are at, and creating a support for someone they may not have had in a long time.”

The kinds of issues Gronberg has helped people work through include finding transportation solutions for people who can no longer drive, working on finance issues with people trying to live on a low-income, and even more serious mental health issues such as hoarding disorders and depression. She recounts a story about working with a woman living with depression and some of the challenges she helped her overcome.

“She no longer had interest in any activities, lost her appetite, found no feelings of happiness, felt she had no reason to live, and only wanted to sleep,” recalls Gronberg. “She reached out to Community Supports and was able to share everything she has been experiencing and feeling without any judgment in return. She said the biggest thing she needed was just to talk to someone, and know that she is not alone with these thoughts and feelings. Within another month of taking the medications from her doctor, she was back to feeling like her normal self. She was so happy to have had someone to listen to her during her darkest time.”

Gronberg knows how hard it can be for people to open up and ask for help. Seniors especially have this difficulty because they often don’t know what’s available to them and how easy it is to access what are often free or low-cost services and solutions to many issues they face. Gronberg’s worked hard to earn a good reputation around GEF Seniors Housing and continues working with people one-on-one to ensure they’re living with a good quality of life.

“Each time someone allows me into their home and personal space, and opens up to me about their deep and personal experiences,” says Gronberg. “It is always a high honor and privilege.”